Douglas insurance Service was founded in 1929 in a house in Cambridge Street, Rugby by Fred Douglas a retired army officer. The Sutton family bought the business from Fred in 1962 and Douglas Insurance Service is now a second generation family business. We aim to offer cost effective insurance solutions for clients over a variety of sectors backed up with high levels of customer service.We are authorised and regulated by the Financial Conduct Authority firm reference number 300331, you can check this by visiting the FCA's website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.
Services
The Motor Insurance Database (MID) keeps records of all UK vehicles insured for use on British roads. It is used to identify the insurers of vehicles involved in accidents and also acts as a tool for police to detect the use of uninsured vehicles on the road. The database is updated by motor insurers who input the details of all vehicles they insure under specified vehicle policies.
We aim to provide good policies from good insurers backed up by very good service from our mature experienced staff. In addition to providing cover, we aim to be actively involved in advising on accidents and handling claims. We consider policy cover and the impact of making a claim on future insurance arrangements as soon as being notified of a claim, and advise on the best course of action.
Travel insurance is a collection of covers designed to fit a lot of people a lot of the time, there are however numerous exclusions and conditions that make this a very difficult product to explain properly. Many policies exclude all pre-existing medical conditions, both for the person travelling and also the person on whose health the journey depends.
Over recent years, most insurers have become far more concerned with compliance with health and safety regulations. A typical insurance surveyor will expect to see written health and safety policy signed by a director and reviewed within the last year or so, written general risk assessments as required by the Management of Health and Safety Regulations, separate fire risk assessment, COSHH material data sheets and assessments, manual handling assessments, noise assessments, accident reporting records, training records, and records of receipt of personal protective equipment by employees.
Reviews (4)
Douglas Hudson
Oct 28, 2017
Cheaper is not always better. found this out myself used douglas insurance whose personal service was excellent, helping through problems and supporting through issues. Moved to cheaper online insurance for many years, unfortuantely had another incident which was a nightmare and remains unpaid. Back with douglas insurance now, whilst i hope not to have any more incidents, nice to have peace of mind that i know i'm covered properly and will get proper support should anything occur in the future.
Nathalie Furner
Oct 24, 2017
Johnny Holland
Oct 22, 2017
What a simply wonderful (but increasingly rare) family firm and insurance service! My father, my brother and I have all used D.I.S. over the years and the one mistake I made was to go for a mainstream insurance company instead of them. Never again. PEOPLE, not computers or faceless call centre operatives but PEOPLE. Expert, professional and lovely staff who will sort out all the problems for you.
This sort of service is well worth the money, everyday of the week. If I had used Douglas Insurance I would have saved almost 10,000 and 3 years of frustration. Thoroughly recommended!
This sort of service is well worth the money, everyday of the week. If I had used Douglas Insurance I would have saved almost 10,000 and 3 years of frustration. Thoroughly recommended!
Cubitt
Jan 28, 2017
The team at Douglas insurance are an extremely pleasant and highly professional company to deal with. Great knowledge and expertise, they give you the correct advise and cover needed. I had a commercial claim with Douglas insurance and it was sorted, done, finished with absolutely no stress at all. They were with me through the whole process. We have used large corporate insurance companies for many years, with no service and very little interest. You definitely get good old fashioned personal service from this company. Would without doubt highly recommend this company. Brilliant service, keep it up.
