Bennetts is a brand that refuses to stand still and become stagnant, constantly pushing itself so that its customers can get more from motorcycling. Having celebrated its 90th birthday in 2020, Bennetts has an unrivalled wealth of experience and is one of the UK's leading motorcycle, classic motorcycle and travel insurance specialists and provides cover for over 200,000 riders.Bennetts further sets itself apart from the competition with its unique membership proposition - BikeSocial. Free to riders who insure direct through Bennetts or available as a 12-month subscription, this motorcycling club provides access to amazing benefits, such as incredible discounts on motorcycling kit, accessories, rider training and track days, along with chance to win exclusive prizes and VIP experiences.
Services
Our customer service call centre is experiencing higher levels of calls than expected, therefore, we wanted to keep you up to date about temporary changes we have made to our opening hours. Our Monday to Friday opening hours is now - 8am-6pm. Weekend and Bank Holiday opening hours remain the same. If you wish to avoid our busiest times, they are 8am - 9am & 5pm - 6pm.
Here you'll find all the important information you need in one handy place - including information about your policy, BikeSocial Membership, how to make a claim and FAQs. You can visit MyAccount 24/7, the handy place where you can manage your auto-renewal, view your policy documents and key information.
If you have any questions relating to your Bennetts credit agreement, please refer to our own FAQ's below. We'd like to help you, and there are a number of ways that you can contact us. We may have answered your questions already on this FAQ page, but if you have more specific queries about our products and services including any policy enquiries, please contact us via webchat or call in to speak to one of our experienced agents who will be happy to help you.Please give our friendly team a ring on 0344 412 2171 to let us know about the change and we'll update our system so your policy is bang up to date.
If you've taken out a policy with Bennetts and we've asked you to provide proof of your No Claims Discount (NCD), then you need to send this to us within 21 days of your policy start date to ensure your cover is set up correctly. NCD is an earned discount that is applied for every year that a rider has insurance on a motorcycle without making a claim.
Reviews (10)
Steve Buckerfield
May 17, 2022
The original quotation process and quote was excellent but when I had a query it has proved impossible to speak with anybody 45m avg waits. Web chat is terrible. Lesson learnt is there is no point getting a cheaper quote if customer service is non existent. Now I just hope I have no reason to make a claim.
David Roth
Apr 20, 2022
Fraser Seath
Apr 14, 2022
Ross Mellor
Apr 12, 2022
David L.
Apr 08, 2022
Bzykuni
Apr 05, 2022
Anthony Pitcher
Apr 03, 2022
Chris Jones
Apr 03, 2022
J. R.
Apr 02, 2022
Sarah Evans
Mar 10, 2022
Waited 20 minutes to get through to add rider to policy, call drops out whilst talking to operator who said they're still working from home, well annoying, get back in the office where the phones work, this is totally not good enough service anymore, I'll pay more for my policy next time to not have this useless service level.
