Cardif Pinnacle is a subsidiary of BNP Paribas Cardif, a worldwide provider of insurance and savings products, and ultimately part of the global banking group, BNP Paribas SA. The business was formed in 1971 as Pinnacle Insurance Company Ltd, and established itself as a leading specialist provider of protection and investment solutions. Today the company is focused upon the provision of creditor, pet and motor warranty insurance. The strategy of the business is to ensure that customers are well serviced whilst focusing on the operational capabilities and efficiency.

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Diversity and Inclusion Report

Cardif Pinnacle is an equal opportunities employer. We are committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff. We believe that our environment should encourage all of our people to realise their full potential. We are proud of our diversity, which is one of our core strengths.

Corporate Social Responsibility Report

We have a responsibility to help address the challenges facing our society, which is why our CSR strategy aims to support the United Nations' 17 Sustainable Development Goals (SDG's). Our mission is to support the BNPP Group CSR strategy, working with our CSR colleagues and sustainability experts across the UK to help make a difference.

Products Report

With a choice of Lifetime or Time Limited pet insurance and a range of benefits including 24/7 access to vet nurses, Sainsbury's Bank Pet Insurance is there for you and your furry friends. Argos Pet Insurance can be there if your pet becomes poorly and needs unexpected treatment. Time Limited and Lifetime policies can give you the peace of mind to let you focus on your pet and not worry about vet bills.

Careers Report

Cardif Pinnacle is the UK insurance business within BNP Paribas Cardif which insures 90 million clients around the world. We are part of the global banking group, BNP Paribas, a European leader in global financial services and one of the strongest banks in the world. As the insurance subsidiary of BNP Paribas, Cardif aims to be the global benchmark for insurance partnerships and the leading provider of personal insurance solutions.

Oliver Brittain

Mar 08, 2022

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Fraudsters! Set up a Direct debit for 19.99 a month without my knowledge and from details they bought from other companies. Have cancelled the direct debit and will be now calling the police and action fraud. See you in court Pinnacle insurance LTD!

David Shepherd

Oct 17, 2021

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Tried calling quite a few times to cancel my pet insurance on the number they provided in the letter, however the answer phone says its closed for the bank holiday! We've not had a bank holiday in ages! Tried to email them and again they choose to ignore it. Hopefully they will see this review and get in touch with me!

Paul Harris

Aug 21, 2021

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I tried to make a claim for covid cover but refused. They said "I could still drive an hgv although my licence had ran out". I am a diabetic and taking tablets and insulin twice a day, I also attend a medical every year. I explained, due to covid, the doctors was not doing medical I also produce the letter from the DVLC stating no medical could be booked.

I also explained the last 4 years I have run my own business but not "involved driving, " but do to shut down, I wasn't able to trade. When I tried to get temporary job driving, although having 30 plus years in the industry as a driver was refuse due to insurance issues. This company tried to find further excuses not to pay, stating I could of still worked.

Although over the TV Government was stating everyone should stay at home as the country is on lockdown. This insurance cover was sold to me by Nationwide. "Nationwide said, if I didn't take this cover out, they couldn't offer my a mortgage." Then I fined Nationwide is part of this corrupt company, so be careful if going to Nationwide. This Shambolic company should be avoided like the plague!

The paper your cover is written on is not wiping your arse with or the ink used! This company is a form of legalised theft. Do not trust this company. There is much better and trustworthy companies out there, so take time to research.

Gina Moore

Apr 14, 2019

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Nice building and nice receptionist. However, tried to make a genuine claim but was refused. Something to do with the small print, so beware.

Rhia Simons

Oct 21, 2018

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It's my mum's place of work I don't know about the office workers but catering staff are not treated very well

Mathew Gomes

Mar 16, 2017

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Stay away. Does not pay genuine claims. Did not pay my claim even after Vet wrote to them. There are insurance companies that are genuine.