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St. Giles International At St Giles, we seek to build long-term partnerships based on trust earned from fair dealings, expertise and going the extra mile. We are a team of highly experienced professionals covering the broad spectrum of the property insurance sector. We strive to deliver efficient excellence in our work, providing solutions to our clients that make us a market leader in this field. Our aim is to be viewed as partners and an 'outsourced' insurance department. We understand every client is different and we adapt to our client's work practices.
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Andy has been involved in the property insurance sector for over 25 years, starting as an Underwriter and enjoying a spell in Claims before moving to St Giles. Although responsible for the department, Andy's primary function remains advising clients on all matters of placing and servicing property insurance risks.
As an independent broker we have the flexibility to provide a tailored service. We understand no two property companies or managing agents are the same and a one size fits all approach is not conducive for the most efficient service. Regardless of premium, each client is allocated a selected team with a single point of contact.
With St Giles you will be appointed a claim handler who will assist in the preparation of information submitted to the insurer and/or loss adjuster. We will continually monitor and review the claim so that any disruption caused by the incident is minimised. Consistent with our approach to responsibility we avoid the standard industry method where brokers outsource claims to third parties or call centres.
This website does not contain advice regarding law or legal practice. It does however contain general information, some of which concerns law and legal practice. We do not warrant that any legal information found in this website will be constantly available, or available at all; or. We do not warrant that the legal information found on this website is entire, absolute, true, up-to-date or non-misleading. Always seek legal advice from an accredited source, and do not rely on this website as a source of legal information.
Reviews (9)
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Indie Oliver
Nov 14, 2021
All dealings with St Giles are professional and responses are very prompt, with special thanks to David Charnaud for going above and beyond to smoothly switch policies over for us.
Chris Brown
May 27, 2021
Lauren at Stiles Group was very helpful and always quick to respond with advice and updates. She arranged for my claim for water damage in my flat to be processed and paid up by insurers Allianz much quicker than I had anticipated. A big thank you to Lauren and St Giles, excellent customer service. Chris Brown
Simon Cable
Mar 03, 2021
I have been using Benjamin Kaye for a 5+ years now. Always a pleasurable, professional and efficient experience. Wouldn't use anyone different. Highly recommend. 5 Stars *****
Lee-Anne Karsten
Feb 11, 2021
We have received excellent service and personable demeanor regarding questions, concerns and needs we have. We highly appreciate you and your staff. They are pleasant, kind, courteous with a vast knowledge base. What a great reflection of team. All of my experiences with your group have been positive to me (that isn't the case in every organization, so I don't mind, at all, giving credit where it's due)
Louise Hebden
Dec 26, 2020
We have been working with St Giles for over 5 years now. Ben and his team are responsive, professional and a pleasure to deal with. Every claim is dealt with quickly and the client is kept up to date throughout the whole process.
Sarah Paton
Dec 24, 2020
Exceptional service delivery with each and every request or query I raise. Knowledgeable team who are always take the time to ensure clients are treated as a priority and are given understandable, researched advice.
Rene Valencia Baartman
Nov 19, 2020
I have been working with St Giles for almost 5 years and never had any complains. They are very professional and responsive. Keep up the great work guys!
Jamie-Lee Damster
Oct 25, 2020
I have been working closely with St Giles for 7 years now and have not a single complaint, the entire team go above and beyond, are so organized and quick to respond, THANK YOU!
Chris Bradbury
Apr 02, 2020
Similar experience to first reviewer. St. Giles getting us policies for upwards of 3k for several years. One call to another broker and we are now paying 1.4k. EDIT: Sorry, the response from the owner is incorrect. All claims have been declared, as was verified by a member of the St. Giles team.