Milestone

Gillian from Milestone insurance has been a delight to deal with in helping and sourcing and selecting the best insurance policy that meets my needs, the best service I have ever received from my 40 years of driving, crystal clear transparent process, thank you Gillian once again, you are a Star

Clare and Martyn have been terrific. I converted my VW T6 and struggled to find insurance online to accommodate the conversion. Martyn, walked me through my options and found me a competitive quote backed by a leading insurer. I wholeheartedly recommend these guys.

Milestone have helped me out far more than any other broker have. They have gone the extra mile to make sure we got what we needed. Very happy with their service

We have a large fleet policy placed with Milestones, I have found that they go above and beyond for their customers. We have recently renewed our policy and hope to renew for many years to come.

I had to change some details on my insurance and they have been extremely helpful. Especially Sophie was a star. She has communicated with me very promptly and dealt with my request as quick as possible. Professional and efficient. Totally recommended.

This company is amazing I really hope they are well paid! they are very very helpful and amazing at their job! I've got a policy out with Caroline she is indeed very helpful and patient and very good with customer service! Hey milestone give her a bonus! Thank you so much guys! Keep doing what you do best! :

I have 2 policy's for my taxi. I cancelled a policy on the 8 February. Told me to wait max 35 days for refund. They didn't refund me. I found out after 49 days they didn't and called milestone. They said they didn't know why but the money is there so they were going to send it. 1 day later (day 50) called again I haven't received the money. They said it would take 3-5 working days to come.

So that will make it another week. Hoping it will come. I asked lady for the complaints email address. She didn't know. Put me on hold again for 3rd time and was meanwhile waiting for 21 minutes. Just to get a refund. She came back and said send me the email and I will forward it to the manager. Couldn't give me a direct complaints email address. I said how long does it take for me to get an answer.

Again put me on hold to ask, and I finally hung up. Not happy with this insurance. Seems like they are keeping the money until we forget. And then refuse to give any compensation for waiting quite a long time. All they did was apologise. Well I don't think they would accept an apology if I would pay late!

Absolutely ripping people of I would recommend safe your money and try to find better then this ripping of. Miss sold me insurance and 2days after I told them you miss sold me insurance I would like to cancelled I paid 380 deposit been told I will have 35 refund out of 380. Think 100% before you come to this company

I had taken out my PHV insurance with Milestone. They have been so good and the level of customer service and care is just outstanding. Although its my first insurance with them but definitely wont be last. Well done to Gillian for being very polite, professional and very helpful.

From the first contact with Bethany the process was quick, efficient and professional. She kept it simple and explained everything. The resultant quote was just what I needed at a price that was competitive and with companies that were well known and trusted. I would definitely recommend this company to anyone. Thank you Bethany

5stars best insurance deal must try give a chance to milestone to give u best deals going must try recommended

First time we've ever owned a campervan so lots of questions about the difference in insurance between that and a car. Very helpful staff who put us at our ease and reassured us that no question was too stipid!

Vert helpful during policy inception process. Cannot comment on the claims service as have not made a claim.

Initially i was sceptical about using a broker in these days of online comparison sites and dealing direct, but i quickly appreciated the value as Beth from Milestone worked with me to get a highly competitive quote that i could not get directly myself even with the same insurance company! Beth was very knowledgeable on campervan and motorhome insurance, very responsive and a breath of fresh air bringing positive energy and clear guidance on each of the calls we had to optimise the policy and fee.

I have been converted as this experience was far more favourable to the tedium of completing the same information into several online forms and even then I don't have the purchasing power and business relationships that Milestone have to get the best possible quotation. Overall Milestone saved me around 20% on the quotes I got myself. I could not be happier. Thanks Milestone and thanks Beth for all your hard work on this.

I have only just started using milestone insurance & with the service i received i will certainly be recommending them to my friends, a special note to gillian who dealt with my insurance so helpful & professional at the same time thanks.

Excellent service from enquiry to fully insured on our first ever Motorhome. Would highly recommend.

This was my first time using this company for my first campervan insurance. The staff were friendly, attentive, courteous and professional.not to mention that their quote was really competitive. Their communications by email and post were timely, reminding me of additional information that I had to send them. All-in-all, its been a very positive experience using Milestone so if they manage to be as competitive next year as they were this year, they may see my business return their way again.

I was reluctant to use the service as couldn't do it online and had to wait for a call. The consultant that called was brilliant, very efficient. Would happily use her for all my insurance needs.