Since its launch in 1985, Direct Line's aim has always been to put the customer first. This began with cutting out the middleman, the forms and the jargon - all revolutionary changes in insurance at the time. It started selling car insurance from a single call centre in Croydon, with just 63 employees and one product. Speed, simplicity and a practical approach lead to 80,000 policies sold in its first year. Providing insurance to millions of customers, we're not just about car insurance anymore.Our customers can now buy their home, pet, travel, life, over 50s life, van, landlord, small business, breakdown, cycling, and SELECT Premier insurance online or over the phone.
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With our comprehensive cover, you can repair or replace your windscreen without affecting your No Claim Discount (NCD). There's an excess of 10 for repairs and 75 for replacements, which are done by Autoglass (our recommended repairer). Nobody likes paying for things they don't use. So, if at the end of your policy you've driven at least 1,000 miles less than you estimated, we'll give you some money back.
With Direct Line you'll get benefits that some other insurers don't offer, plus cover for electric car specifics such as the battery and charge cable. The Zoom EV bundle includes discounts on home and public charging and discounts on parking. Zoom EV provides each bundle for 12 months (one year) from when you create and activate a valid Zoom EV account.
If you've got more than one car to insure at the same address, you could save money with us by taking out additional policies. Our multi-car insurance discount doesn't mean having one big policy - it's far more flexible than that. Not everyone in a household will buy a car, take out car insurance and get paid on the same date, so why would you want one person paying for everything at the same time? Car insurance policies need to be flexible for different payment dates, renewal dates and individual No Claim Discounts.
DrivePlus is our comprehensive car insurance, which uses telematics to help young drivers get on the road for less. You'll get an upfront discount and our smartphone app will tell us if you've been driving safely, which could mean you save money when you renew. Click through to get a car insurance quote with Direct Line and you'll be given the option to choose DrivePlus if you're eligible. If you drive safely and get a good score, you could be rewarded with a discount when you renew your insurance.
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