This covers your business as a travel company, in the event of an action being brought against your company following bodily injury or sickness to third parties including customers and employees, plus Professional Indemnity (mistakes). Secure your customer's money by bonding your company. It is a legal requirement for Tour Operators to have a bond in place, but travel companies who do not provide a package may also consider this option.Be it Summer or Winter, Europe or America, a Single Chalet Team or large Tour Operator, MPI Brokers are able to arrange competitive seasonaire insurance to cover your overseas staff.
Services
As a keen skier himself, he steered Douglas Cox Tyrie into the growing tour operator market. He pioneered innovations such as the collection of premiums from individual customers by credit card on the telephone. Michael left Douglas Cox Tyrie in 1992 to broaden his experience elsewhere in travel insurance, working in offices such as Horace Holman Group Ltd.
MPI Brokers has a no-frills, no-fuss approach to insurance and our clients and customers benefit from a wide range of insurance options. The MPI team is particularly close to the corporate and consumer markets it serves, with extensive experience in travel, skiing, sailing and backpacking well-represented among staff credentials.
We are an insurance broker who have been an industry leader since our founding in 2002. We provide insurance and advice to businesses, clubs, charities and associations on a commercial basis and for those customers arranging travel in UK and abroad. We pride ourselves in providing in-depth, honest cover combined with a unique broking service to deliver insurance at the right price for our many clients and customers. We are a friendly and personal team based in Haslemere, Surrey made up of experts in the field.
We specialise in providing all insurance types to the travel industry, from liability to bonding, event cancellation to customers, staff based overseas and in UK. In addition, we provide advice to established companies and new start-ups, to help navigate through the maze of the Package Travel Regulations and its implications on your liability with regard to Public Liability, Bonding and Travel Insurance.
Reviews (5)
Sue Pierpoint
Jan 11, 2020
I have used MPI for many many years now and have always had excellent communication from them. My husband broke his leg skiing in France and everything was dealt with in a very efficient way, including all the transfers to the airport from the resort, the flight and the taxi transfer the other end to get him home. This was all done without me as we had driven out! Also, 6 years ago we flew with Small Planet to Skiathos for a flotilla holiday and my bags never turned up. When I got home they reimbursed me very quickly for all the phone calls, clothes I had to buy etc. As a company we now do all our corporate insurance through MPI.
Harry Allman
Jan 21, 2019
I was unlucky and had a bad accident which required me to stay in hospital for many days and to have surgery. The people at MPI broker on the end of the phone were very sympathetic and helpful when called, albeit a bit slow to sort out my transport back to the UK from the hospital. On return to the UK I received an email explaining how to claim which is quite straight forward.
Simply attach receipts etc. to the email and reply. I received an email back within a few days containing their totals of what they thought I was entitled to. They'd missed a few bits off and it eventually took a call to head office to complain to get it added on. Head office was extremely professional and understanding and explained that it's a new company dealing with that side of the claim, and they'd misunderstood the policy and it was promptly sorted.
Money was in my bank within 3 days. I've rated my experience a 4* because of the delay in my transport back to the UK and the hassle I had to get all of my money back. I will 100% use MPIBroker again for my next trip as I believe these were one off issues and the rest of the service was exceptional. If you're serious about snowboarding / skiing then you should really consider this company as they cover for a lot of important stuff most insurance companies don't. They're also a pleasure to deal with.
Simply attach receipts etc. to the email and reply. I received an email back within a few days containing their totals of what they thought I was entitled to. They'd missed a few bits off and it eventually took a call to head office to complain to get it added on. Head office was extremely professional and understanding and explained that it's a new company dealing with that side of the claim, and they'd misunderstood the policy and it was promptly sorted.
Money was in my bank within 3 days. I've rated my experience a 4* because of the delay in my transport back to the UK and the hassle I had to get all of my money back. I will 100% use MPIBroker again for my next trip as I believe these were one off issues and the rest of the service was exceptional. If you're serious about snowboarding / skiing then you should really consider this company as they cover for a lot of important stuff most insurance companies don't. They're also a pleasure to deal with.
Rosanne Heagerty
Jan 19, 2019
I took out ski insurance cover for my son - three month policy for a ski instructors course in Canada. When I spoke to a helpful adviser at the time of taking out the policy she suggested that I should take out the top package insurance as they knew fees for the course are high and it would mean we would get a better curtailment rate if needed. I took her advice and how thankful I was that I had.
My son had a bad fall 3 weeks into the course and after two weeks of not getting any better and unable to ski they advised he should be flown home. They sorted all this out - always someone up to date to speak to whatever time I called. Very helpful with the big time difference as could speak to my son and then an adviser. They booked him 1st class ticket home, paid all medical fees which were v high without any quibble, and most notable of all they paid the full amount available (5000) for curtailment - again with no quibble so long as I provided details of the course fees paid etc and date of accident and end date of course.
Only took 5 days to settle all. VERY impressed, all were kind and helpful to talk to. We have insured with MPI for 17 years now as their ski package is so good and I now know that they back that with a very good service if you claim.
My son had a bad fall 3 weeks into the course and after two weeks of not getting any better and unable to ski they advised he should be flown home. They sorted all this out - always someone up to date to speak to whatever time I called. Very helpful with the big time difference as could speak to my son and then an adviser. They booked him 1st class ticket home, paid all medical fees which were v high without any quibble, and most notable of all they paid the full amount available (5000) for curtailment - again with no quibble so long as I provided details of the course fees paid etc and date of accident and end date of course.
Only took 5 days to settle all. VERY impressed, all were kind and helpful to talk to. We have insured with MPI for 17 years now as their ski package is so good and I now know that they back that with a very good service if you claim.
Jesse Raikes
May 24, 2018
Hazel Aspinall
May 14, 2018
Some parts not covered - i.e. asymptomatic asthma. However, I did need to claim after fracturing a leg bone on the slopes, bit faffy in getting things sorted, but once they were sorted, got a taxi from my accomodation to the airport, assistance at the airport followed by assistance at next airport and met by a taxi to take me home. Very valuable 20 spent.
