Deeside Insurance Brokers Ltd

Watch out for these guys. Make sure you read every word of every document you receive from them, as you won't have any comebacks if you ever need to cancel your insurance. I took out insurance, cancelled after 10 days due to unforeseen circumstances. This was supposed to be acceptable within the "14-day cooling off period" however in the small print they whacked on a whole bunch of charges and even the ombudsman couldn't help me. USE THIS COMPANY AT YOUR OWN RISK: YOU HAVE BEEN WARNED!

Very helpful but unfortunately this time unable to assist. Will be checking out car insurance prices

Not to be trusted and poor customer service. Took an unauthorised payment out of my account for a renewal despite the renewal being cancelled in advance. If I hadn't checked my account I wouldn't have noticed and they would've kept the payment. Dont use.

Critical: Value My insurance auto renewed at the end of Feb, and I now have to cancel my insurance as I sold my Vehicle. To end my insurance policy it is going to cost me hundreds, but on the document I have all I can see is a 65 charge. Be careful if you are thinking of using this company and check for any small print

Great company, great prices! Got my home insurance with Deeside Insurance around 70 cheaper than my previous provider! and it included more cover! Definitely renewing again next year!

Professional advice. great price. paid my claim fast and easy. took the time to make sure I was covered for what I needed. they took care of me. I would recommend them to my friends and family.

I have many policies with Deeside Insurance Brokers and have been with them for a number of years. They always provide me with the best prices and provide me with the right amount of cover I need. Excellent customer service by all the friendly staff, I have recommended Deeside Insurance to all my friends and family. Will definitely be renewing again and again. :

Very helpful people, who took time to explain my insurance policy in detail. I will recommend to my friends. Great cover at a great price. Very easy and simple to talk too. No automated phone system, straight through to them. Wonderful Service.

Very unhappy with the service. I searched specifically for house insurance on a comparison website. They came up with the cheapest quote. I checked the policy details and realised that the cover was very limited and only covered fire. Attempting to cancel I was told I had to pay 60 within the 14 day cooling off period. They told me because they are insurance brokers they can do this. Insurance companies cannot. Upgrading the policy was also very expensive. I would avoid this company

Renewed a 12 month policy without my consent when I clearly stated I was moving out in 2 months.then tried to charge me a massive cancellation fee when I moved out as stated. The cancellation fee has been passed by the Deeside to a debt collection agency. This matter has now been referred to the Financial Services Ombudsman for review. I strongly suggest avoiding these dishonest cowboys.