Coversure Insurance Services

Bought Salon insurance via a recommendation from the National Hairdressers Federation. We had 2 policies for 2 businesses for 12 years and spent over 10k on premiums. We explicitly requested Compulsory Closure cover for ANY reason and were assured that would be the case. Fast forward to Covid19 and Coversure refuse to pay out for compulsory closure on either policy.

Not only that, the level of customer service during the complaint process was so lacking we are now unable to pursue our complaint further through the financial ombudsman. Needless to say we are now with another company who treat us like valued customers. Avoid Coversure Huntingdon like the plague - There are many other providers of salon insurance who are equally affordable but HAVE paid out to their loyal customers.

I had an ongoing issue with my business insurers over a claim. It had all been settled months ago but around Christmas time it was all reopen and the insurers were once again asking me to furnish them with documentation that had already been provided. I got a call from Kally Birch today who took the time to listen to me, clearly understood what the problem was and in no time had everything sorted.

I really couldn't be happier with the service that I've received today. If I could leave 10 stars I would! Thank you so much Kally for dealing with everything so quickly and painlessly.

I came to Coversure after hearing good reviews, they found me the perfect liability policy I needed for my Photography business. It was quick and easy and I would definitely use them again, must cheaper than any quote I'd done myself online!

It comes to that time of year when you have to bite the bullet and spend time renewing insurance. Doing this for one property was so easy that I insured 3 properties instead and was extremely pleased at the price.
Leanne was fantastically quick with the quotes and their IT team wonderful in enabling me to access documents. I would definitely recommend Coversure.

Coversure are local, contactable and actually answer the phone!! They cover all of our personal and business insurances ranging from home insurance to public liability, always on hand to answer any questions quickly and efficiently. Would highly recommend.

Critical: Professionalism Small print says covered for interuption by SARS virus - Covid is SARS but Coversure Huntingdon total refusal to pay for our losses because we were closed forcibly by the Govt due to pandemic.deceitful. Happy to take money from us but not happy to pay out like they promise. With another compnay now.

Have used for a couple of years now mainly with Marika Farr. Very professional, efficient, helpful and competitive.

I have been dealing with Coversure for quite a few years now for my shop and fleet insurance. We usually deal with Leanne who is an absolute joy. This part of running a business is really 'ugh'. But Leanne gets it sorted and makes it smooth and easy. I actually look forward to her phone calls. She doesn't do problems, just solutions. Good luck to all at Coversure. You've got a long term customer here.
Peter, Trafford Fireplaces, Carlisle.

Very helpful and they listen to your needs rather than just trying to sell you product

Really good, personalised service. Spoke to Phil, who did a great good and felt like he went to the nth degree to get me the best deal possible.

Well, what can I say about the Kidderminster team? I have been with Coversure (Kidderminster) for many years now. In that time, I have always received professional attention from everyone in the office, but Leanne Owen has been instrumental in helping us when we first set up, she talked us through the whole scary process, she has always gone well out of her way to help with any queries we have had, or just general advice we’ve needed. Courteous, professional, polite, brilliant sense of humour and very friendly are just a handful of descriptions for Leanne, I could go on all day.

As my point of contact, Leanne is one of the Only insurance brokers I have dealt with who are interested in the client aswell, rather than just the business side of it, and that’s what makes her outstanding in her field. I would definitely recommend coversure Kidderminster for all your insurance needs, anything at all, Leanne is the go-to girl. Thank you again for your excellent 10 star service, and looking forward to many more years to come.

I've been with Coversure now for over 10 years and they always give me the best advice and service, even on a Saturday morning, I've had replies to an email helping me out. Marika again this week has sorted out my renewal, saving me money and taking all the hassle away. Thanks Marika and Jamie. Good job as they say

I received a very prompt response to an enquiry regarding business insurance which not only met all my needs but was very competitive on price. I completed the transaction with Coversure. I found the company very professional and friendly to deal with and would have no hesitation in recommending their services

Leanne is a super-efficient lady who responds quickly to any query I need help with. Always friendly and the prices are very competitive.

Having purchased a new property in the area and having difficulty getting insurance due to the previous owners history, we went to see Coversure. Marika was reassuring and very professional from the moment we met her. Not only did she find us the insurance cover we needed but she was well under the original price quoted by Online insurance companies. Big thank you to Marika and Coversure. We will be doing all our insurance through them in the future. No more messing about online.

Fantastic service always able to accommodate any requests at a moments notice Leanne is especially efficiently is Jamie great company! We use for all our vehicles on a fleet policy very competitive prices and you can pay in insurance in instalments for a small admin type charge! Excellent! 5*****

We have been using Frazer and his team at coversure for all insurances relating to our building company for 10+ years and have always been impressed with the professional, friendly service and comprehensive and competitive cover. We are based in Nottingham but have always found it easy to communicate with the team in Kidderminster and would highly recommend.

Another great renewal with Coversure for the seventh year running with brilliant fast effective responses to any questions we had. Many thanks for your help especially our account manager Leanne Owen who goes above and beyond on our behalf.

I received prompt service from knowledgeable staff. Highly recommended.

A very honest professional business who cares about their customers - Very highly recommended.

Brilliant service, Couldn't fault Jamie . Gave me a really competitive quote saving me £100's . Highly recommended

We were very impressed with Coversure's advice, the promptness with which they have sent through the quotation, and the efficient way they have taken care of setting up our new insurance policy. Thanks to their excellent service we not only received better cover but saved £233 per year on our insurance. They are a no-brainer to recommend.

I contacted Coversure and asked them to arrange my house insurance for me. Jamie took time and effort to go through all of the options to be considered and arranged the policy with minimal effort from me. Top class service, I'm not sure if they are cute as meerkats, but they leave them for dead when it comes to Insurance customer service!

Always give a really competitive quote but without compromising on cover. Also went out of their way to help when I had to make a claim recently. Really good, highly recommended