Caravan Guard

Caravan Guard insured our little Go Pod and we were very happy with the service they offered. We recommended them to the people who bought our Go Pod.

Thanks to the 3M's at Caravan Guard for you help with the renewal on our motorhome policy. Despite the claim last year the renewal cost is still very reasonable. If you are considering a MH i would 100% recommend Caravan Guard.

Was engaged in transporting staff to the NEC for a caravan and motor home show. The staff I met were very pleasant and a good advertisement for their company. Special mention to Matthew the navigator and Chloe who ate her tea without spilling it and in silence. On what I saw I would recommend this company and look forwards to meeting them again.

Couldn't quote on my motorhome because and I quote " not fitted with a factory tracker and price I oaid for it" vehicle is 7 years old and the price I paid is currently the going rate due to current market value.

Sadly I was stung for over 50 when having no choice but to cancel my cover after 1 month with Supersure, which is under Caravan Guard. I had returned my brand new Swift caravan was not fit for purpose within the 30 days. There was no compassion for me as a customers in a difficult situation beyond my control. The statement provided was "we are not at fault, so do not need to reimburse the admin fee".

I was advised I could get 40 of the money back if I opted to take out a new policy, which on attempting to do with Caravan Guard was double the price with the request of a tracker being fitted within 15 days because my new caravan was not a Swift. Very Disappointing. Update. The company did reimburse the 40 as a good will gesture with an apology.

Set up new policy last month and had no knowledge off when they intended to take out first direct debit as was new policy I thought that the first month payment would come straight out or have a direct debit date sent to me. This didn't happen and I missed a payment. There default payments are close to 30. I have now open a case with financial ombudsman with all emails and contracts been sent to them for them to investigate further on the fees and lack off communication when comes to setting up ur new policy.

So ad advice any one who wishes to use this company be very aware that there charges out weigh the actual years insurance and are on a money grab in this situation. Hasn't given me much confidence with them. And now looking at other insurance companies and happy to.pay the 30 cancellation fee just so that in any other miss communication I.e they don't bother to email you a head off such high penalties.

I'm guessing they wouldn't be any good at paying out if there was something to happen with my van with regard to my van and lost all confidence in them. Will follow up with what the ombudsman has to say so people know

After an incident with our caravan while on holiday we contacted our insurers Caravan Guard. We found them extremely helpful giving advice with our claim. We even had a follow up call the next day

I purchased motorhome insurance online, then got an email saying my proof of no claims was not acceptable. I had to cancel and have been charged 57.50 because I cancelled 2 days after the 14 day period. Despite the staff I phoned agreeing that the website is not worded correctly and that I had highlighted an issue, I was refused a refund of the legal expenses and breakdown cover. Very disappointed. No insurance and 57 down due to poor quality website. If your going to get insurance of these guys just call them.

Have always used Caravan Guard to insure our van. Recently had to contact them about a claim on the policy and was very pleased with the telephone assistance. Job has been completed and the repairer has notified me that he was paid promptly.

Have always used Caravan Guard to insure our van. Recently had to contact them about a claim on the policy and was very pleased with the telephone assistance. Job has been completed and the repairer has notified me that he was paid promptly.

Superb service, accommodating and great price to suit all our needs.

very helpful staff very professional had telephone conversation with Lisa very happy with results

Just had a quote from them today and it was very competitive with good quality cover. Very impressive service from the lady who gave me the quote, she was very knowledgeable and pleasant. I would strongly recommend others to call them.

Brilliant service. Very quick easy quotes. No silly questions,just very straight forward.

Just wanted to say thank you for the amazingly quick service we experienced over the bank holiday when we broke down. So quick and helpful. Thank you.

Last year we needed to live in our caravan for a period of time whilst buying a house in Scotland. Caravan Guard were the only company I could find to insure us under these circumstances and were so thorough on the phone when I arranged our insurance. Our renewal has just come through and I needed to make some changes and once again they were excellent - highly recommended. Thank you.

After many years of caravanning I've sold my caravan and am picking up a new motor home tomorrow. Caravanguard offered me all the cover I needed for a very reasonable price (£130 less than others). They have been very courteous and efficient on the phone and it's been a pleasure to deal with their advisers. I would definitely recommend them to anyone looking to insure a motor home.

Thankyou Caravan Guard for a very competitive quote. The team were great and very helpful. Excellent service. 5 stars!!

Good service, helpful friendly staff, not hanging on ages to get through, nice talking to someone made it more personal, definitely recommend!

Just insured for 2nd time around very friendly and competitive price compared to what I was paying elsewhere 5 years ago left a message and returned my call same afternoon

Phoned to amend / update my details, thought there may be an increase in premium but there hasn't been, happy with the service, new documents in the post at no additional charge. Friendly staff, phone answered quickly.

Today I've changed my campervan insurance to caravan guard. It was brill. It's saved me over £120, is a lower excess and the web site made it dead easy. I got brilliant and immediate service for my simple questions... Thanks to all...

Great service - James worked very hard to ensure I got the best possible premium with an impressive level of cover. A great company to deal with!