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Liberata UK Liberata is a leading supplier of services and software to public and private sector organisations across the UK - delivering cost savings and efficiency improvements across Revenues & Benefits; Finance & Accounting; HR & Payroll and Customer Services. Working in partnership with our clients and using our 40 years' experience we understand your requirements and offer services and solutions that help you get results.

Our online DBS Checks are fast, secure and easy to use. We firmly believe that this service will be more cost effective than your existing solution, whether that is in-house or with a 'third party'.
Services
We are a trusted, reliable, operating partner that helps commercial and public sector organisations deliver, run and automate complex services for individuals, businesses and other organisations. These are often highly specialised, white-collar processes where business knowledge is critical at every stage, such as accounting and financial transactions, collecting revenues, administering benefits, HR and payroll transactions and related customer services.Download our overview brochure to get a snapshot of Liberata's service offerings; what we do and how we help the commercial and public sector organisations get the results they need.
Providing dedicated services on behalf of customers with a long-term commitment to exceed contracted performance with highly experienced teams that care about helping government get results and achieving the highest levels of service.
For over 40 years Liberata has been offering full strategic partnerships and on-demand business services to local authorities and Central Government agencies across the UK. We are responsive to our clients' needs, ensuring we adapt and innovate to offer the best support. As a leading provider of Revenues & Benefit solutions, we offer services to generate revenue and increase efficiency for local authorities reviewing business rates, council tax, empty homes and providing automation / self-service options.
Faster results, smarter outcomes for government. Liberata's growing range of products are offered to councils under its direct brand, Capacitygrid.
Reviews (2)
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Cal M.
Oct 22, 2021
After over 40 years I recently ended my daily newspaper subscription to The Journal News due to totally incompetent delivery and customer service. I asked repeatedly not to have the paper delivered on town property by the street but instead closer to my house but was repeatedly ignored by the carrier over the course of two weeks and four phone calls on the same issue.

When I spoke to their delivery agent, PCF, they said they would give me two weeks of free papers for my trouble but only delivered two days of free papers. It is extremely sad that a once worth operation has sunk so low and can't work with its subscribers needs.
Ewan L.
Jan 17, 2016
Poor service, online is rubbish, in the phone for an hour trying to do an address change for council tax, unhelpful, frustrating, more interested in stats than customer service. When North Somerset council ran it ypu could phone up and things were worried straight away but now profit making company running it that's all gone. They ran student finance and mada E a total shambles of that. Why have they been given council tax? No wonder do many summons have gone out its because we can't get problems resolved. How does this save money, they are a joke.