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BUPA We provide a choice of health insurance options with fast access to diagnosis, treatment and specialist support services depending on the cover you choose. International health insurance for individuals, families and businesses wanting the highest level of cover provided by Bupa, with rich benefits and direct access to premium services and medical providers. Private Client by Bupa curates exceptional health and wellbeing services bringing them together in one simple package with one single point of contact.
Reviews (6)
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Jon Richards
Apr 03, 2022
Appalling service, when it comes time to claim they go awol! They refuse to call back and refuse to respond to emails. Extremely unprofessional, I will never use it again.
Vanya Dimitrova
Sep 08, 2021
I went to see a Bupa dentist and put my trust in him because they're a well-known brand. It turned out to be the most horrifying experience where my enamel was "accidentally" damaged on 6 teeth by a doctor who had tried very hard to persuade me to let him file down my teeth which I refused multiple times. The nurse had her back turned to me during the entire appointment, I'd never seen a nurse act like that. Bupa refused to investigate the case, the reason being that their doctors are self-employed. Well, I trusted this doctor because he puts your brand under his name and I thought that meant some basic quality or at the very least safety? Clearly not.
Joan Davies
Jun 10, 2020
Bupa can not help anyone with enquiries or there staff wish I could give less
Customer Experience
Oct 22, 2018
Raised my policy by 50 when I don't even use their services! They had the audacity to say 'what's the problem it's only 4 per month!?' I should not have to pay for other people's healthcare! When I spoke to them, the staff was patronising, rude and smug as they just read off a script and are delighted to let customers know that they will not reduce the cost after being a loyal member for 15 years and that if you complain to the financial ombudsman they will take 8 weeks to respond!?! Corruption at its best!?! #nocustomerunderstanding
Antony Paul
Apr 04, 2017
They don't employ nearly enough telephone operators resulting in extremely long phone queues.
John Reynolds
Nov 18, 2015
Don't choose BUPA. I took out a policy six months ago. I have a pre-condition which I explained in detail and was told was covered and not excluded. Upon claim, turns out I'm not covered! They'll duck out of anything insurance companies, and BUPA's no different. At the end of the day their priorities are the shareholders, not patients.