It takes business understanding and specialist knowledge to put in place an insurance portfolio that genuinely protects your business. Because we focus on the small print and what it could mean for your business, you will get the right level of cover, at the right price, with no nasty surprises when you need to make a claim. As a Chartered Insurance Broker, we take the time to get to know you and the specific risks you face. Your dedicated team will be there with you at every step from program design, to delivery and pricing, to ongoing risk management advice and fighting your corner on claims.
Follow us
Services
In 1987, David Ingleby founded Castlemead, born out of the desire to provide businesses with a professional advice-based approach to insurance and risk management. 30 years later, Castlemead are still an independent, owner-managed broker business, with his son, Richard taking over as Managing Director in 2006.
We view our claims service as the ultimate test of the cover we arrange and the service we provide. Unlike many other brokers, our experienced and qualified staff are here to see your claim through from beginning to end, liaise and negotiate with insurers, answer your queries and keep you up to date with progress.
Motor - we recommend that if you have an accident or need roadside assistance, you contact a local vehicle recovery company. They will take you and the car home safely. Contact us as soon as the office is open and we will take it from there. For theft claims also expect insurers to visit you to obtain a statement of events (in addition to the claim form).
According to the Mactavish report, 45% of larger, more complex commercial claims are currently disputed by insurers, and that on average, these claims take 3 years to resolve, with settlement of around 60% of the initial estimated value. The insurance industry has consistently cut its prices over the past few years.
Reviews (1)
Tom Parling
Jul 29, 2017